Twin City Bank privacy notice

Contact us with any questions about these agreements.

Last updated: 2026-01
What does Twin City Bank do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Account balances
  • Payment history
  • Employment information
  • Checking account information

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Twin City Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

  • Does Twin City Bank share? Yes
  • Can you limit this sharing? No

For our marketing purposes – to offer our products and services to you.

  • Does Twin City Bank share? No
  • Can you limit this sharing? We do not share

For joint marketing with other financial companies.

  • Does Twin City Bank share? No
  • Can you limit this sharing? We do not share

For our affiliates’ everyday business purposes – information about your transactions and experiences.

  • Does Twin City Bank share? No
  • Can you limit this sharing? We do not share

For our affiliates’ everyday business purposes – information about your creditworthiness.

  • Does Twin City Bank share? No
  • Can you limit this sharing? We do not share

For our affiliates to market to you.

  • Does Twin City Bank share? Yes, for marketing on behalf of the bank.
  • Can you limit this sharing? Sharing is limited by contract

For nonaffiliates to market to you

  • Does Twin City Bank share? No
  • Can you limit this sharing? We do not share

Questions?

Call (360) 414-4101 or go to www.twincitybank.com.

What we do

How does Twin City Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Twin City Bank collect my personal information?

We collect your personal information, for example, when you:

  • Open an account
  • Apply for a loan
  • Provide account information
  • Give us your income information
  • Provide employment information
  • Show your driver’s license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Twin City Bank is affiliated by common ownership with Increase Technologies, Inc.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Twin City Bank does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Twin City Bank does not jointly market.
Increase is not a bank. Banking products and services are offered by Grasshopper Bank, N.A., Member FDIC, First Internet Bank of Indiana, Member FDIC, and Core Bank, Member FDIC. Cards Issued by First Internet Bank of Indiana, pursuant to a license from Visa Inc. Deposits are insured by the FDIC up to the maximum allowed by law through Grasshopper Bank, N.A., Member FDIC, First Internet Bank of Indiana, Member FDIC, and Core Bank, Member FDIC. FDIC deposit insurance only covers the failure of the FDIC insured bank.